Phone Condition Guide
Excellent
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Up to 3 very light scratches on the screen
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Up to 5 light scratches on housing and camera surround
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No cracks, dents, scuffs, missing paint, pressure marks, screenburn or dead pixels
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Handset powers on and is fully functional
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Home button, Touch ID, Face ID and NFC all function correctly
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No liquid damage
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Battery health is a minimum of 80%
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Where applicable stylus must be included
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Handset is a UK model with original software and hardware that has not been modified, jail broken or rooted
Very Good
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More than 3 very light scratches on the screen
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More than 5 light scratches on housing and camera surround
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Some dents, scuffs or missing paint
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Handset powers on and is fully functional
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Home button, Touch ID, Face ID and NFC all function correctly
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No liquid damage or screenburn
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Battery health is a minimum of 80%
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Where applicable stylus must be included
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Handset is a UK model with original software and hardware that has not been modified, jail broken or rooted
Faulty
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Up to 3 very light scratches on the screen
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Up to 5 light scratches on housing and camera surround
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No cracks, dents, scuffs, missing paint, pressure marks, screenburn or dead pixels
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Handset powers on and is fully functional
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Home button, Touch ID, Face ID and NFC all function correctly
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No liquid damage
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Battery health is a minimum of 80%
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Where applicable stylus must be included
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Handset is a UK model with original software and hardware that has not been modified, jail broken or rooted
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Physical damage (cracks, pressure marks, screenburn, bent, engravings, pixel discolouration or dead pixels)
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Heavily scratched/grazed housing that will need to be replaced
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Display has deep scratches that can be felt, delamination, chips or cracked glass
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Dust under screen and/or on camera lens
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Handset is not fully functional
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Home button, Touch ID, Face ID and NFC do not function correctly
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Signs of liquid damage
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Battery health is less than 80%
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Where applicable stylus is missing
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Handset is a non UK model, software and/or hardware has been modified, jail broken or rooted